Back to dashboard
MedicaidAdministrativeMedium impact

22-971 Action Required for NEMT Requests for Medi-Cal Patients

Health Net·CA·Provider News
Effective date
Not stated
We identified it
Jun 20, 2026
Days to comply

Summary

Healthcare providers must take specific action for Non-Emergency Medical Transportation (NEMT) requests for Medi-Cal patients. This policy affects providers across multiple specialties who serve Medi-Cal beneficiaries in nine California counties.

Action Required

Action needed
Immediately: All providers serving Medi-Cal patients in affected counties must review and implement new NEMT request procedures. Access the full policy document (22-971) from the Health Net provider portal to understand specific workflow changes. Update staff training on NEMT authorization processes for Medi-Cal beneficiaries.