Feb. 1: Paper submissions are being phased out
AI Summary
Effective February 1, 2026, UnitedHealthcare will require all post-service appeals to be submitted electronically only - no more paper submissions. Providers must use either the UnitedHealthcare Provider Portal or API to submit appeals for both commercial and Medicare Advantage plans.
Action Required
By February 1, 2026: Billing and appeals team must transition all post-service appeals to electronic submission only. Set up access to UnitedHealthcare Provider Portal with One Healthcare ID if not already registered, or implement API integration for high-volume practices. Train staff on digital workflow using Claims & Payments > Look up a Claim > Act on Claim process. Notify any outside vendors or revenue cycle management companies of this requirement. Paper appeals will no longer be accepted after this date.
Plan Types
Commercial, Medicare Advantage
Specialties
all-specialties