Back to dashboard
MedicaidCoverageMedium impact

23-111 Learn About Telehealth Changes for FQHCs and RHCs

Health Net·CA · Family Medicine, Internal Medicine, General Practice·Provider News
Effective date
Jan 1, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

DHCS now allows FQHCs and Rural Health Clinics to use audio-only telehealth visits to establish new Medi-Cal patients for sensitive services, when patients request audio-only, or when patients cannot access mobile services. This expands telehealth options for qualifying providers in specific California counties.

Action Required

Action needed
Immediately: FQHCs and RHCs should update telehealth billing procedures to allow audio-only visits for new Medi-Cal patients when: (1) providing sensitive services, (2) patient requests audio-only, or (3) patient cannot access mobile services. Update staff training on new telehealth eligibility criteria. Contact Health Net Provider Services within 60 days with questions.