CommercialAdministrativeMedium impact
23-203m 2023 Mandatory General Compliance Training Schedule
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net requires mandatory compliance training for participating physician groups and providers, with two courses covering Continuity of Care/Long-term Services and Special Needs/Cultural Competency. Training must be completed through live or on-demand sessions with attestations required for all attendees.
Action Required
By March 23, 2023: Care coordination staff must complete CoC and LTSS training for Medi-Cal patients. By March 30, 2023: All staff who interact with members must complete Special Needs and Cultural Competency training. Register using provided links, complete training sessions, and submit individual attestations. PPG leadership must track completion through quarterly rosters and ensure all required staff complete training to pass annual UM compliance audits.