CommercialPrior AuthMedium impact
23-250 State of Emergency: Severe Winter Storms Impacting Multiple Counties
Health Net·CA·Prior Authorization
Effective date
Mar 1, 2023
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers in 13 California counties affected by severe winter storms declared a state of emergency on March 1, 2023. The policy allows shortened approval timeframes, extended validity periods, out-of-network approvals, extended claims filing deadlines, and emergency prescription refills.
Action Required
Immediately: Billing team should contact Health Net Provider Services Center for guidance on shortened prior authorization timeframes and extended claim filing deadlines for patients in affected counties (Amador, Kern, Los Angeles, Madera, Mariposa, Mono, Nevada, San Bernardino, San Luis Obispo, Santa Barbara, Sierra, Sonoma, Tulare). Front desk staff should inform affected patients about emergency prescription options and Health Net's Emergency Response Line at 800-400-8987.