MedicaidAdministrativeMedium impact
23-212 Help Ensure Medi-Cal Patients and Their Families Stay Covered
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Healthcare practices must proactively help Medi-Cal patients update their contact information and prepare for upcoming renewal processes to prevent coverage lapses. Counties will soon begin contacting Medi-Cal enrollees about benefit renewals, and providers should educate patients on the steps needed to maintain their coverage.
Action Required
Immediately: Front desk and clinical staff should discuss with all Medi-Cal patients the importance of updating their contact information (address, phone, email) and checking for renewal letters from county offices. Direct patients to the DHCS Keep Yourself and your family covered website for guidance. Failure to renew coverage could result in patients losing Medi-Cal benefits and potential claim denials for services rendered to uninsured patients.