MedicaidAdministrativeMedium impact
23-213 Help Ensure Medi-Cal Patients and Their Families Stay Covered
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net is requiring providers to educate Medi-Cal patients about upcoming renewal processes and help them update contact information to maintain coverage. Counties will soon contact enrollees with renewal forms that must be completed promptly to avoid coverage lapses.
Action Required
Immediately: Front desk and clinical staff must begin discussing Medi-Cal renewal process with all Medi-Cal patients during visits. Provide patients with information about updating contact details, signing up for online accounts, and watching for county renewal letters. Direct patients to DHCS Keep Yourself and your family covered website for detailed instructions. Contact Health Net at 800-675-6110 with questions.