MedicaidAdministrativeMedium impact
23-309 Help Your Patients Avoid Losing Their Medi-Cal Coverage
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Medi-Cal patients must verify their eligibility annually to maintain coverage. Healthcare providers in specified California counties should help patients understand this requirement to prevent coverage lapses that could impact billing and collections.
Action Required
Immediately: Front desk staff should download and review the eligibility verification flyer from the policy source. Implement patient education process to inform Medi-Cal patients about annual eligibility verification requirements. Post flyers in waiting areas and train staff to remind patients during check-in. Failure to maintain patient coverage could result in claim denials and collection issues.