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MedicaidCoverageMedium impact

23-266 Help Improve Patient Health Outcomes Through Community Health Worker (CHW) Services

Health Net·CA·Prior Authorization
Effective date
Jul 1, 2022
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net Medi-Cal now covers Community Health Worker (CHW) services as preventive care benefits, effective July 1, 2022. A written physician recommendation is required for CHW services, which include health education, navigation, screening, and individual support for members with chronic conditions or barriers to care.

Action Required

Action needed
Immediately: Billing team should identify if practice wants to become a CHW supervising provider by obtaining NPI, ensuring ability to receive CHW referrals, and submitting claims using CPT codes outlined in Medi-Cal Provider Manual. Providers can begin writing recommendations for eligible Medi-Cal patients for CHW services. Contact Health Net at 800-675-6110 for specific billing procedures and CHW supervising provider enrollment steps.