MedicaidAdministrativeHigh impact
23-501 Resources to Help Medi-Cal Patients Keep Their Coverage
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net Medi-Cal has resumed asking patients to review and renew their eligibility, with 2-3 million people expected to lose coverage over the next year. Providers must actively inform Medi-Cal patients about the redetermination process using provided outreach resources including flyers, email templates, and social media materials.
Action Required
Immediately: All staff must begin patient outreach using Health Net's redetermination resources. Front desk staff should distribute the Medi-Cal coverage flyers (available in English and Spanish) to patients during visits. Billing team should use email templates to contact current Medi-Cal patients about eligibility renewal. Update practice website with provided web language directing patients to confirm eligibility. Post social media graphics to inform patients. Place digital flyers in waiting rooms and exam rooms. Failure to inform patients may result in coverage loss and increased claim denials.