Back to dashboard
CommercialPrior AuthMedium impact

23-605 State of Emergency in Ventura County Due to Ongoing Winter Storm Impacts

Health Net·CA·Prior Authorization
Effective date
Jun 16, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net is providing emergency assistance to members in Ventura County affected by winter storm impacts, including relaxed prior authorization requirements, extended claim filing deadlines, and approval for out-of-network services when regular providers are unavailable.

Action Required

Action needed
Immediately: Billing team should contact Health Net Provider Services Center at 800-400-8987 for guidance on shortened prior authorization timeframes, extended claim filing deadlines, and out-of-network service approvals for Ventura County members affected by the emergency. Document any storm-related impacts when submitting claims or prior authorization requests.