MedicaidAdministrativeMedium impact
23-728 New Address for Health Net Medi-Cal Provider Contested Claims
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net Medi-Cal has updated the mailing address for submitting contested claims and additional information. All contested claim correspondence must now be sent to CalViva Health Contested Claims Department, PO Box 989736, West Sacramento, CA 95798.
Action Required
Immediately: Update all contested claims submission procedures to use the new address: CalViva Health Contested Claims Department, PO Box 989736, West Sacramento, CA 95798. Billing team must update any saved addresses in systems, forms, or documentation used for contested claims submissions. Notify all staff who handle claim disputes of the address change.