New DME process for select members in multiple states
AI Summary
Beginning August 1, 2026, Synapse Health will manage all DME orders and fulfillment for UnitedHealthcare Medicare Advantage and C-SNP members in Florida and Mississippi. Providers must switch to prescribing DME through the Synapse Health e-prescribing portal, and existing DME suppliers must join the Synapse Health network to continue serving these members.
Action Required
By August 1, 2026: Providers in Florida and Mississippi must transition to prescribing all DME through the Synapse Health e-prescribing portal for UnitedHealthcare Medicare Advantage and C-SNP patients. Contact Synapse Health at 888-336-9363 or visit their website for training and portal access. DME suppliers must join the Synapse Health network by emailing JoinOurNetwork@synapsehealth.com. Failure to transition will disrupt DME orders and patient care continuity.
Plan Types
Medicare Advantage
States
FL, MS
Specialties
all-specialties