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MedicaidAdministrativeLow impact

23-736 Meet Members Language Needs with the Language Assistance Program

Health Net·CA·Provider News
Effective date
Jul 26, 2023
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has updated their Language Assistance Program (LAP) to help members who need interpreter services. This policy provides guidance for providers to access language assistance services for Medi-Cal members in Fresno, Kings, and Madera counties.

Action Required

Action needed
Immediately: All staff should familiarize themselves with how to access the Language Assistance Program (LAP) for Medi-Cal members who need interpreter services. Download the Provider Update PDF from the HealthNet provider library to understand the process for requesting language assistance services during patient encounters.