MedicaidAdministrativeMedium impact
23-738 Meet Members Language Needs with the Language Assistance Program
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net California has updated their Language Assistance Program (LAP) to help providers access interpreter services for members who need language assistance. This applies to all provider types including physicians, physician groups, and ancillary providers in specified California counties.
Action Required
Immediately: All staff should download and review the Provider Update PDF from the Health Net provider portal. Front desk and clinical staff should familiarize themselves with how to access the Language Assistance Program for members needing interpreter services during appointments. Update office procedures to include LAP utilization when language barriers are identified.