CommercialAdministrativeMedium impact
23-881 Expect Better Engagement With Virtual Care Post-Hospital Discharge Program
Health Net·CA · Family Medicine, Internal Medicine, General Practice·Pharmacy
We identified it
Jun 20, 2026
Summary
Health Net has launched a new virtual care post-hospital discharge program using Telehealthdocs to reduce readmissions for high-risk members. Care managers will offer telehealth follow-up visits within 7 days of discharge if primary care physicians are unavailable, potentially referring new patients to participating practices.
Action Required
Immediately: Billing team should verify Health Net credentialing status and telehealth billing capabilities for potential new patient referrals from this program. Front desk staff should be prepared to coordinate care with Health Net care managers and receive medical records from Telehealthdocs for continuity of care. Providers should be aware they may receive new PCP assignments through this program.