CommercialPrior AuthMedium impact
23-987 State of Emergency: Impacts from Tropical Storm for Multiple Counties
Health Net·CA·Prior Authorization
Effective date
Aug 19, 2023
We identified it
Jun 20, 2026
Summary
Due to Tropical Storm Hilary emergency declaration, Health Net is temporarily relaxing prior authorization requirements, extending claim filing deadlines, and allowing out-of-network services for affected members in 15 California counties. These emergency provisions help ensure continuity of care for displaced patients and providers.
Action Required
Immediately: Contact Health Net Provider Services Center at appropriate phone numbers when treating displaced members from affected counties to obtain guidance on expedited prior authorizations, out-of-network service approvals, and extended claim filing deadlines. Document storm-related impacts for any emergency authorizations requested.