CommercialPrior AuthMedium impact
23-1014 Update to State of Emergency: Impacts from Tropical Storm for Multiple Counties
Health Net·CA·Prior Authorization
Effective date
Aug 20, 2023
We identified it
Jun 20, 2026
Summary
Health Net is providing emergency assistance to members affected by Tropical Storm Hilary in multiple California counties. The insurer is temporarily relaxing prior authorization requirements, extending claim filing deadlines, and allowing out-of-network services for displaced members and providers in the affected areas.
Action Required
Immediately: Contact Health Net Provider Services Center at the appropriate line of business phone number for guidance on expedited prior authorizations, out-of-network service approvals, and extended claim filing deadlines for patients affected by Tropical Storm Hilary. Document storm impact when submitting claims or authorization requests for affected members.