CommercialPrior AuthMedium impact
23-1093 State of Emergency: Tropical Storm Impacting Siskiyou County
Health Net·CA·Prior Authorization
Effective date
Aug 19, 2023
We identified it
Jun 20, 2026
Summary
Health Net has temporarily relaxed prior authorization, precertification, and referral requirements for providers and members affected by Tropical Storm Hilary in designated California counties including Siskiyou County. The policy allows shortened approval timeframes, extended validity periods for existing authorizations, and approval of out-of-network services when contracted providers are unavailable.
Action Required
Immediately: Contact Health Net Provider Services Center at 800-400-8987 for guidance on expedited prior authorizations and out-of-network approvals for members affected by Tropical Storm Hilary. Update staff to inform affected patients they can access emergency prescription refills and contact the Emergency Response Line. Document storm impact when requesting authorization extensions or out-of-network approvals.