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23-1044 Important Announcement: Health Net Community Solutions, Inc., Will No Longer Serve Medi-Cal Members in Certain Counties in 2024

Health Net·CA·Provider News
Effective date
Jan 1, 2024
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net Community Solutions will stop serving Medi-Cal members in Kern and San Diego counties effective January 1, 2024. All provider types including physicians, hospitals, and ancillary providers are affected by this network termination.

Action Required

Action needed
By January 1, 2024: Billing team must stop submitting claims to Health Net Community Solutions for Medi-Cal patients residing in Kern and San Diego counties. Update patient eligibility verification system to identify affected members. Contact patients to help them select new Medi-Cal managed care plans. Verify new insurance information before scheduling appointments to avoid claim denials.