MedicaidAdministrativeLow impact
23-1163 Register Today: The Consumer Assessment of Healthcare Providers and Systems (CAHPS) Survey
Health Net·CA·Provider News
Effective date
Oct 13, 2023
We identified it
Jun 20, 2026
Summary
Health Net California is hosting a mandatory training session on CAHPS (Consumer Assessment of Healthcare Providers and Systems) patient experience surveys on October 13, 2023. All providers and office staff are encouraged to attend this educational webinar to learn best practices for improving patient care experience, which increasingly impacts healthcare quality measures.
Action Required
By October 13, 2023: All providers and office staff should register and attend the CAHPS training webinar from Noon to 1 p.m. Pacific Time to learn patient experience improvement strategies. This is educational training that may help with future quality measure performance but does not require immediate billing workflow changes.