MedicaidAdministrativeLow impact
23-1268m Findhelp How-To Guide for Providers and Community Partners
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
CalViva Health has introduced a new findhelp platform called Community Connect to help providers locate and refer members to low-cost and no-cost social services. A comprehensive how-to guide is now available to help providers use this platform for social determinants of health (SDOH) referrals.
Action Required
Immediately: Review the findhelp How-To Guide (PDF) to learn platform functionality. Providers and staff should familiarize themselves with logging in, searching for services, completing social needs assessments, and submitting referrals. Contact CalViva Health at 888-893-1569 with questions. This is optional training for enhanced member care.