MedicaidAdministrativeMedium impact
24-085 Updated Claim Submission Information and Behavioral Health Services Transition Reminders
Health Net·CA · Psychiatry·Prior Authorization
Effective date
Jan 1, 2024
We identified it
Jun 20, 2026
Summary
Behavioral health services for Community Health Plan of Imperial Valley transitioned from MHN to Health Net on January 1, 2024. Providers must use different claim submission addresses and payer IDs based on service dates, and create new Health Net accounts for portal access.
Action Required
Immediately: Billing team must update claim submission processes for behavioral health services. For dates of service on/after January 1, 2024, submit claims to Health Net Medi-Cal Claims with Payer ID 22771. For dates before January 1, 2024, submit to MHN Claims with same Payer ID 22771. Split claims with overlapping year-end dates into separate submissions. Register for Health Net provider portal account for eligibility checks and claims status. Update contact information to use Health Net phone number 844-966-0298 for authorization questions.