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MedicaidCoverageMedium impact

24-106m Find Out What Changed: AB 1369 Expands Access to Care for Eligible Patients via Telehealth

Health Net·CA·Prior Authorization
Effective date
Jan 1, 2024
We identified it
Jun 20, 2026
Days to comply

Summary

California AB 1369 allows out-of-state physicians to provide telehealth services to California patients with immediate life-threatening conditions, effective January 1, 2024. Primary physicians must document patient eligibility and obtain informed consent, with Medi-Cal covering claims at standard rates.

Action Required

Action needed
Immediately: Billing team should note that telehealth services from eligible out-of-state providers for life-threatening conditions will be covered by Medi-Cal at standard rates. Providers must ensure proper documentation of patient eligibility, informed consent, and clinical trial status is obtained before services. Update billing procedures to handle out-of-state telehealth provider claims for Imperial County Medi-Cal members.