CommercialAdministrativeMedium impact
24-149m Submission Reminder: Avoid Rejected Paper Claims
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net has updated requirements for paper claim submissions to avoid rejections. All paper claims must use specific fonts (10-12 point Times New Roman), correct form versions (CMS-1500 or CMS-1450), original red and white colors, and cannot be photocopies.
Action Required
Immediately: Billing team must ensure all paper claims use 10-12 point Times New Roman font, original red and white CMS-1500 (02/12) or CMS-1450 (UB-04) forms with Flint OCR Red ink. Stop using photocopies, downloaded forms, handwritten forms, or black and white forms. Purchase new compliant forms if current stock doesn't meet specifications. Non-compliant paper claims will be rejected.