MedicaidAdministrativeMedium impact
24-147m Submission Reminder: Avoid Rejected Paper Claims
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
HealthNet California issued updated requirements for paper claim submissions to avoid rejections. Key requirements include using 10-12 point Times New Roman font, original red and white CMS forms (CMS-1500 for physicians, CMS-1450 for hospitals), no photocopies, and specific red ink specifications.
Action Required
Immediately: Billing team must ensure all paper claims use 10-12 point Times New Roman font only, purchase original red and white CMS-1500/CMS-1450 forms (no photocopies), and verify forms are printed with Flint OCR Red J6983 ink. Remove any staples, highlights, or stamps from claim forms. Failure to follow these requirements will result in claim rejections.