MedicaidAdministrativeMedium impact
24-148m Submission Reminder: Avoid Rejected Paper Claims
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
HealthNet California updated paper claim submission requirements to prevent rejections. Claims must use specific CMS forms (1500 or 1450) in original red and white colors, 10-12 point Times New Roman font, and cannot be photocopies or downloaded versions.
Action Required
Immediately: Billing team must ensure all paper claims use CMS 1500 (02/12) forms for physician/supplier claims or CMS 1450 (UB-04) for hospital claims in original red and white colors only. Update claim preparation procedures to require 10-12 point Times New Roman font with no highlighting, italics, bold text, or staples. Stop using photocopies, black and white forms, or downloaded forms as they will be rejected.