MedicaidPrior AuthMedium impact
24-302 Update to State of Emergency: Winter Storms to Include 11 Additional Counties
Health Net·CA·Prior Authorization
Effective date
Mar 22, 2024
We identified it
Jun 20, 2026
Summary
Due to winter storm emergencies in 11 California counties, Community Health Plan of Imperial Valley is temporarily relaxing prior authorization requirements, extending claim filing deadlines, and allowing out-of-network services for affected Medi-Cal members. These emergency provisions help ensure continuity of care when usual providers or facilities become unavailable due to storm damage.
Action Required
Immediately: Billing team should contact Provider Services Center at 833-236-4141 for guidance on shortened prior authorization timeframes and extended claim filing deadlines for Community Health Plan of Imperial Valley Medi-Cal members affected by winter storms in the 11 designated California counties. Document storm impact when submitting out-of-network service requests or equipment replacement authorizations.