MedicaidAdministrativeMedium impact
24-311 Provider Communications Posted Online and Operations Manual Updates for March 2024
Health Net·CA·Prior Authorization
Effective date
Mar 29, 2024
We identified it
Jun 20, 2026
Summary
This is a March 2024 policy update summary for Medi-Cal providers in Fresno, Kings, and Madera counties covering various operational changes. Key updates include new discharge planning requirements with 7-day post-discharge follow-up, 24-hour discharge summary submission requirements for behavioral health, and clarifications on transplant evaluation transfer responsibilities.
Action Required
Immediately: Review Provider Library for operational updates. Billing and clinical teams must implement 7-day post-discharge follow-up procedures for hospital discharges (effective 3/5/24). Behavioral health providers must submit discharge summaries within 24 hours of discharge (effective 3/1/24). Update workflow processes for inpatient concurrent review and transplant evaluation transfers to maintain proper utilization management responsibility.