MedicaidAdministrativeLow impact
24-292m Use ECM to Improve Care for People Experiencing Homelessness
Health Net·CA · Family Medicine, Internal Medicine, General Practice +1 more·Prior Authorization
We identified it
Jun 20, 2026
Summary
California's Department of Health Care Services has released new Enhanced Care Management (ECM) guidance specifically for serving Medi-Cal members experiencing homelessness. This provides operational guidance, assessment tools, and resources for ECM providers in Fresno, Kings, and Madera counties to better coordinate care and community supports for this vulnerable population.
Action Required
ECM providers serving Medi-Cal members experiencing homelessness should review the new Population of Focus Spotlight document available on the DHCS ECM webpage to assess organizational capacity and refine care delivery approaches. Contact CalViva Health at 888-893-1569 for questions or 844-966-0298 for Behavioral Health providers.