UnitedHealthcareMedium ImpactAdministrative
Missouri Medicaid: Appointment availability standards
Published June 3, 2026
AI Summary
Missouri Medicaid providers in network with UnitedHealthcare Community Plan of Missouri must comply with state appointment availability standards set by the Missouri Department of Social Services. This applies to both primary care providers and specialists and requires scheduling appointments within specified time frames.
Action Required
Immediately: Front office and scheduling staff must review and implement MO HealthNet appointment availability standards. Access requirements in the Community Plan of Missouri Care Provider Manual and ensure all staff understand state access standards. Keep standards available for reference to maintain compliance with scheduling timeframes.
Plan Types
Medicaid
States
MO
Specialties
all-specialties