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24-502 Get ready for the 2024 Provider Appointment Availability Survey
Health Net·CA · Psychiatry·Provider News
Effective date
Jul 1, 2024
We identified it
Jun 20, 2026
Summary
Health Net is conducting a mandatory Provider Appointment Availability Survey (PAAS) for behavioral health providers from July through December 2024. Behavioral health providers must respond to survey inquiries about appointment availability within five business days when contacted.
Action Required
July through December 2024: Behavioral health providers (psychiatrists, psychologists, therapists, counselors) must respond to Health Net's Provider Appointment Availability Survey within five business days when contacted via email, fax, or phone. Review the Behavioral Health Provider Appointment Availability Survey Guide PDF to prepare responses. Contact Health Net PAAS team by email for survey questions or provider relations at 844-966-0298 for other inquiries.