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MedicaidAdministrativeMedium impact

Medicaid: It’s easier than ever to join our network

UnitedHealthcare·Network News
Effective date
May 8, 2026
We identified it
Jun 3, 2026
Days to comply

Summary

UnitedHealthcare has streamlined the onboarding process for Home- and Community-Based Services (HCBS) providers supporting Medicaid and long-term services programs. The new process includes service-specific request forms, automatic routing to correct teams, and clearer instructions to reduce delays and resubmissions.

Action Required

Action needed
Immediately: HCBS providers seeking to join UnitedHealthcare Community Plan network must use the new streamlined onboarding process. Go to the 'Join our network – Ancillary providers and centers' page, select 'Home- and Community-Based Services (HCBS)', and submit the online request with confirmation. Save confirmation number and expect decision within 15 business days.

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