CommercialPrior AuthMedium impact
24-838 State of Emergency: Gold Complex and Park Fires in Plumas, Butte and Tehama Counties
Health Net·CA·Prior Authorization
Effective date
Jul 26, 2024
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers and members in Plumas, Butte, and Tehama counties affected by wildfires. The policy allows shortened approval times, extended validity periods, out-of-network approvals, and expedited prescription refills during the state emergency.
Action Required
Immediately: Providers in affected counties should contact Health Net Provider Services Center for guidance on expedited prior authorizations and out-of-network approvals. For patients impacted by fires, document displacement status and contact appropriate phone numbers: Ambetter HMO (888-926-2164), Ambetter PPO (844-463-8188), or Employer Group plans (800-641-7761) for authorization assistance.