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CommercialPrior AuthMedium impact

24-867 State of Emergency: Borel Fire in Kern County

Health Net·CA·Prior Authorization
Effective date
Jul 30, 2024
We identified it
Jun 20, 2026
Days to comply

Summary

Health Net is temporarily waiving prior authorization requirements and extending claim filing deadlines for providers in Kern County affected by the Borel Fire state of emergency. They're also allowing out-of-network services and prescription refills for displaced members.

Action Required

Action needed
Immediately: Contact Health Net Provider Services Center at appropriate line of business numbers for guidance on expedited prior authorizations, out-of-network service approvals, and extended claim filing deadlines for Kern County patients affected by the Borel Fire. Document fire impact for affected members and inform them about emergency prescription services at 800-400-8987.