MedicaidAdministrativeLow impact
24-862 Improved Processes for Efficient Claims Resolution and Streamlined Contacts
Health Net·CA · Psychiatry·Provider News
Effective date
Aug 9, 2024
We identified it
Jun 20, 2026
Summary
HealthNet California has implemented improved processes for faster claims resolution and streamlined contact methods. This policy specifically applies to behavioral health providers in Medi-Cal programs for Fresno, Kings, and Madera counties, focusing on ensuring prompt responses to provider inquiries and claims issues.
Action Required
Behavioral health providers in Fresno, Kings, and Madera counties should review the updated Provider Update PDF for new contact processes and claims resolution procedures. Update internal procedures to utilize the new streamlined contact methods for faster issue resolution.