MedicaidAdministrativeMedium impact
24-915m Keep Your Demographic Information Current with Symphony and Other Resources
Health Net·CA·Provider News
Effective date
Sep 3, 2024
We identified it
Jun 20, 2026
Summary
HealthNet California requires all providers to keep demographic information current in Symphony and other provider resources to avoid being removed from the provider directory. Providers must proactively notify HealthNet of any demographic changes by going online.
Action Required
Immediately: Administrative staff must review current demographic information in HealthNet's Symphony system and other provider resources. Designate a team member to monitor and update any changes to practice information (address, phone, providers, etc.) online to prevent removal from provider directory. Establish a process to notify HealthNet immediately when demographic changes occur.