All PlansAdministrativeMedium impact
24-917m Keep Your Demographic Information Current with Symphony and Other Resources
Health Net·CA·Provider News
Effective date
Sep 3, 2024
We identified it
Jun 20, 2026
Summary
HealthNet California requires providers to keep demographic information current in Symphony and other resources to avoid being removed from the provider directory. Providers must proactively notify HealthNet of any information changes through online systems.
Action Required
Immediately: Practice administrator must review current demographic information in HealthNet's Symphony system and update any outdated details including addresses, phone numbers, provider credentials, and specialty information. Establish ongoing process to notify HealthNet within 30 days of any future demographic changes. Failure to maintain current information may result in removal from provider directory.