CommercialPrior AuthMedium impact
24-974 State of Emergency: Land Movement in the City of Rancho Palos Verdes
Health Net·CA·Prior Authorization
Effective date
Sep 3, 2024
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, precertification, and referral requirements for providers in Los Angeles County affected by the Rancho Palos Verdes land movement emergency. The policy also extends claim filing deadlines and allows out-of-network services when contracted providers become unavailable due to the disaster.
Action Required
Immediately: Providers in Los Angeles County affected by the Rancho Palos Verdes land movement should contact Health Net Provider Services Center for guidance on shortened prior authorization timeframes, extended authorization validity periods, and out-of-network service approvals. Update internal processes to take advantage of relaxed requirements and extended claim filing deadlines during the state of emergency.