CommercialPrior AuthMedium impact
24-921 Avoid Processing Delays for Prior Authorization Requests With These Guidelines
Health Net·CA·Prior Authorization
Effective date
Sep 13, 2024
We identified it
Jun 20, 2026
Summary
HealthNet California has issued new guidelines to help avoid processing delays for prior authorization requests. The policy provides updated information on how the prior authorization process and timelines work to improve patient experience.
Action Required
Immediately: All staff should download and review the new prior authorization guidelines flyer from HealthNet California's provider library. Update front desk and clinical staff on the revised PA process and timelines to prevent processing delays. Ensure all providers understand the updated workflow to improve patient experience.