CommercialPrior AuthMedium impact
24-1020 State of Emergency: Bridge and Airport Fires in Four Southern California Counties
Health Net·CA·Prior Authorization
Effective date
Sep 11, 2024
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization requirements and extending claim filing deadlines for providers in LA, San Bernardino, Orange, and Riverside counties affected by the Bridge and Airport fires. The insurer will also approve out-of-network services when contracted providers are unavailable due to the emergency.
Action Required
Immediately: Providers in affected counties should contact Health Net Provider Services Center for guidance on expedited prior authorizations, out-of-network service approvals, and extended claim filing deadlines. Update staff on emergency prescription procedures and direct affected members to call 800-400-8987 for assistance with lost insurance cards or emergency medication refills.