CommercialPrior AuthMedium impact
24-1106 State of Emergency: Boyles Fire in Lake County
Health Net·CA·Prior Authorization
Effective date
Sep 29, 2024
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization, referral, and prescription requirements for members in Lake County affected by the Boyles Fire state of emergency. Providers can get expedited approvals, extended deadlines, and out-of-network authorizations for displaced patients.
Action Required
Immediately: Contact Health Net Provider Services Center at 800-641-7761 for any Lake County patients needing expedited prior authorizations, out-of-network services, or medical equipment replacements due to fire displacement. Direct affected members to emergency response line at 800-400-8987 for prescription and insurance card assistance. Document fire impact in patient records for claim filing extensions.