CommercialPrior AuthMedium impact
24-1294 State of Emergency: Northern California Earthquake
Health Net·CA·Prior Authorization
Effective date
Dec 5, 2024
We identified it
Jun 20, 2026
Summary
Health Net is temporarily relaxing prior authorization requirements for providers in Northern California counties affected by the December 5, 2024 earthquake. Providers can get expedited approvals, extended authorization validity periods, and out-of-network service approvals for displaced members.
Action Required
Immediately: Health Net providers in Del Norte, Humboldt, and Mendocino counties should contact Provider Services Center at 844-463-8188 (Ambetter) or 800-641-7761 (Employer Group) for guidance on expedited prior authorizations and out-of-network approvals for earthquake-affected members. Update front desk staff to inform affected patients about Emergency Response Line at 800-400-8987 for prescription and insurance card assistance.