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MedicaidAdministrativeMedium impact

25-157m Follow Access to Care Standards to Ensure Patients Get Timely Care

Health Net·CA·Provider News
Effective date
Feb 17, 2025
We identified it
Jun 20, 2026
Days to comply

Summary

HealthNet California has updated access to care standards that Participating Physician Groups must follow to ensure timely patient care. This policy applies specifically to Medi-Cal plans in 11 California counties and requires compliance with updated access standards.

Action Required

Action needed
Immediately: Download and review the Provider Update PDF from HealthNet's provider library. Ensure compliance with updated access to care standards for Medi-Cal patients in affected counties. PPG administrators should verify current appointment scheduling practices meet the new timely access requirements to avoid compliance issues.