MedicaidAdministrativeMedium impact
25-409 Text Support to Improve Patient Outcomes for Medi-Cal Members
Health Net·CA·Reimbursement
We identified it
Jun 20, 2026
Summary
Health Net is launching a new post-discharge text messaging initiative for Medi-Cal members, where care managers will contact patients via secure text within 7 days after hospital discharge. Healthcare practices must inform Medi-Cal members about this program during discharge and include specific messaging in Health Net's discharge paperwork.
Action Required
Immediately: Discharge team must inform all Health Net Medi-Cal members that they will receive secure texts from Health Net within 7 days post-discharge. Include the provided MeU CARE messaging in Health Net's member discharge paperwork. Ensure staff explain the texts are legitimate Health Net communications to prevent patients from dismissing them as spam.