CommercialPrior AuthMedium impact
25-579 State of Emergency: Support for Members in San Joaquin and Trinity Counties for Ongoing Recovery
Health Net·CA·Prior Authorization
We identified it
Jun 20, 2026
Summary
Health Net is providing emergency support for members in San Joaquin and Trinity Counties affected by levee failure and severe storms, including expedited prior authorizations, extended claim filing deadlines, and approval for out-of-network services when regular providers are unavailable.
Action Required
Immediately: Contact Health Net Provider Services Center at 800-641-7761 (Commercial) or 800-675-6110 (Medi-Cal) for guidance on expedited prior authorizations and out-of-network approvals for patients from San Joaquin and Trinity Counties. Update staff to direct affected members to Emergency Response Line at 800-400-8987 for prescription and card replacement assistance.