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25-601 Simplify Your Online Service Experience
Health Net·CA · Psychiatry·Prior Authorization
Effective date
Jul 1, 2025
We identified it
Jun 20, 2026
Summary
Health Net is transitioning from MHN provider portal to Availity Essentials starting August 20, 2025, with new prior authorization requirements for behavioral health services beginning July 1, 2025. Providers must register for Availity Essentials to continue submitting claims and prior authorizations online.
Action Required
By July 1, 2025: Behavioral health providers must register for Availity Essentials portal to submit prior authorization requests for facility-based behavioral health services for Ambetter HMO/PPO, Employer Group HMO/POS, and Wellcare members. Contact organization's Availity administrator to complete registration at Availity Essentials. By August 20, 2025: All billing staff must transition from MHN provider portal to Availity Essentials for claims submissions and tracking. Failure to transition will result in inability to submit claims online after portal closure.