MedicaidAdministrativeHigh impact
25-602 Simplify Your Online Service Experience
Health Net·CA · Psychiatry·Provider News
Effective date
Aug 20, 2025
We identified it
Jun 20, 2026
Summary
Starting August 20, 2025, the MHN provider portal and email-based claims submissions will be discontinued. Behavioral health providers must transition to Availity Essentials for claims submission, tracking, and other self-service functions, or continue using the existing Health Net provider portal with limited features.
Action Required
Before August 20, 2025: Billing team must register for Availity Essentials portal by visiting the registration page and following prompts. Contact your organization's designated Availity administrator to manage account registrations and user access. Attend training webinars when invited via email. Stop using MHN provider portal and email-based claims submissions after the deadline. Alternative: Set up Health Net provider portal account for basic eligibility and benefit checks if not transitioning to Availity Essentials.