CommercialPrior AuthMedium impact
25-653 State of Emergency: City of Malibu's Recovery from the Franklin Fire
Health Net·CA·Prior Authorization
Effective date
Jun 18, 2025
We identified it
Jun 20, 2026
Summary
Health Net is temporarily waiving prior authorization requirements and extending approval timeframes for members in Los Angeles County affected by the Franklin Fire emergency. Providers can get expedited approvals, out-of-network authorizations, and extended claim filing deadlines for fire-impacted patients.
Action Required
Immediately: Contact Health Net Provider Services at 800-641-7761 for expedited prior authorizations and out-of-network approvals for Los Angeles County patients impacted by Franklin Fire. Billing team should inform affected patients about Emergency Response Line (800-400-8987) for prescription and insurance card assistance. Document fire impact in patient records to support extended claim filing deadlines.