MedicaidAdministrativeMedium impact
25-702 Does Your Hospital Have Adequate Supplies and Staff Levels?
Health Net·CA·Provider News
We identified it
Jun 20, 2026
Summary
Health Net requires hospitals to immediately notify their Provider Engagement Network Specialist (PENS) if their ability to deliver care is compromised due to facility issues, supply shortages, or staffing problems. This policy establishes mandatory communication requirements to minimize impact on patient care.
Action Required
Immediately: Hospital administrators must establish communication protocol with Health Net Provider Engagement Network Specialist (PENS). Create process to assess and monitor facility capacity, supply levels, and staffing. When compromised ability to deliver care occurs, promptly notify PENS to maintain contract compliance. Review updated provider operations manuals in Health Net's provider portal.